Implementing the correct onboarding and training process will set your business up for success.
Cohost: Al Levi – The Seven Power Contractor
Series – The ultimate blueprint to finding, training and retaining A-Level Staff
If you’ve been listening to the podcast for a while, the name Al Levi will be familiar to you.
Al is by far our most requested guest on the show and he’s also been on the show more than anyone. I almost feel like giving him a regular gig 😉
The Seven Power Contractor is his book, which talks about the methodology that he developed while running a New York plumbing company with his Dad and brothers. You can actually get hold of the first chapter of that book through the form below…and I suggest you do because it’s awesome!
Anyway, in this series, we’re talking about staff. We tried to cover all of the important topics and we summarised it into the topics below.
- Recruiting your A-Team
- Onboarding and training your A-Team
- Retaining your A-Team
In this episode, ‘Onboarding and Training Your A-Team’, Al talks to us about the critical step that follows the staff recruiting stage, that being Onboarding and Training.
In many cases, the success of an employee comes down to how they have been onboarded and trained. Don’t fall into the trap of blaming staff and classing them as useless when in 90% of the cases, the responsibility falls on the shoulders of the owner or manager.
- Do your employees have clear job descriptions?
- Do they have clear roles and responsibilities?
- Have they been inducted correctly?
- Have they been taught your way of doing things?
- Do they have someone they can turn to for help? Etc, etc.
Here’s the link to part one – ‘Recruiting Your A-Team’
Al has left some brilliant tools behind for you guys and girls.
Be sure to grab them below, or from our awesome resources page.
Just letting you know that Service Professionals Australia may send you some more awesome content. If you’re not down with that, don’t fill in this form!