412 – How to Overcome Labour Shortages with Skilled Employee Investment

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In today’s rapidly changing trades industry, overcoming skilled labor shortages is a significant challenge. Aaron Salow, CEO of XOI Technologies, joined Matt Jones on The Site Shed podcast to discuss proven methods for investing in employees to combat these shortages. Through their insightful conversation, they delve into the importance of training, development, and the role of technology in modern trade businesses.

Understanding the Skilled Labor Shortage

The skilled labor shortage has been a persistent issue in the trades sector. As the demand for skilled workers continues to grow, businesses struggle to find qualified employees. This shortage is not only affecting productivity but also the quality of services provided. Aaron Salow highlights the importance of addressing this issue by investing in employee development and leveraging technology.

Investing in Employee Training and Development

One of the most effective strategies to overcome labor shortages is through comprehensive training and development programs. Aaron emphasizes the need for businesses to focus on building their own universities and investing in the EQ side of their employees. By hiring for attitude and training for skills, companies can create a more adaptable and skilled workforce.

Training programs should be continuous and engaging. Aaron suggests using gamification and competitive elements to make training fun and impactful. This approach not only enhances the skills of the workforce but also boosts morale and retention rates.

Leveraging Technology in Trades

Technology plays a crucial role in overcoming labor shortages. Aaron and Matt discuss how tools like AI can streamline operations and improve efficiency. For instance, AI-generated summaries can save technicians valuable time on site, allowing them to focus on more critical tasks. By automating mundane tasks, businesses can make better use of their employees’ skills and expertise.

Moreover, the integration of various software solutions can simplify workflows and reduce the complexity of job management. This not only makes the job easier for technicians but also improves overall productivity.

The Importance of Data in Employee Investment

Collecting and analyzing data is vital for understanding and improving employee performance. Aaron explains how data can provide insights into the capabilities of technicians and the performance of assets. This information can be used to tailor training programs and make informed decisions about employee development.

By creating a feedback loop where data is used to re-engage employees, businesses can continuously improve their training and development strategies. This approach ensures that employees are always equipped with the latest skills and knowledge needed to excel in their roles.

Challenges and Solutions in Employee Investment

While investing in employee development is crucial, it comes with its own set of challenges. Financial constraints, time limitations, and resistance to change are common obstacles. Aaron advises businesses to prioritize investments that have the most significant impact on operations and employee satisfaction.

Implementing a structured training program and using technology to support these initiatives can mitigate many of these challenges. By focusing on the long-term benefits of employee investment, businesses can create a more resilient and skilled workforce.

Key Takeaways

  • Invest in Training and Development: Focus on building comprehensive training programs that are continuous and engaging.
  • Leverage Technology: Use AI and integrated software solutions to streamline operations and enhance efficiency.
  • Utilize Data: Collect and analyze data to tailor training programs and make informed decisions.
  • Address Challenges: Prioritize investments that have the most significant impact and use technology to support these initiatives.


Overcoming skilled labor shortages requires a strategic approach to employee investment. By focusing on training, development, and leveraging technology, businesses can build a skilled and adaptable workforce. As Aaron Salow and Matt Jones discussed, the key to success lies in continuous improvement and the effective use of resources. Embrace these strategies to future-proof your trade business and thrive in today’s competitive landscape.

Ready to dive deeper into these topics? Don’t miss out on our full podcast episode with Aaron Salow. Click the button below to start listening!


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Peter Cox Business Man

Great work Matt with all the podcasts and the site shed facebook community group. The amount of information that you can learn for free in this space is unbelieveable. It's great to see like minded contractors and trades trying to improve their businesses and also share ideas and help others. Highly recommend. Thanks!

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