385 – Unlock the Freedom of Success by Cultivating a Trusting Team

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In today’s fast-paced business world, the concept of trust within a team often takes a backseat to metrics, KPIs, and bottom lines. However, if you’re looking to unlock unparalleled levels of freedom and success in your trade business, it’s time to shift your focus. This blog aims to guide you on how to build a trusting team, a crucial yet often overlooked element in the equation of business success. We’ll delve into the foundational elements of trust, the role of leadership, and actionable strategies that can transform your team into a cohesive, efficient, and, most importantly, trusting unit. So, let’s embark on this journey to build a team that’s not just skilled but also deeply connected through the bonds of trust.

The Foundation of a Trusting Team

The first step to build a trusting team is to understand that trust is not just a word; it’s an action. It’s the cornerstone of any successful team. Without trust, even the most skilled individuals will struggle to function cohesively. Trust provides a sense of safety, allowing for open communication and vulnerability.

Empowering Team Members

Empowerment is a powerful tool to build a trusting team. When team members feel empowered, they are more likely to take ownership of their roles, leading to a more efficient and trusting environment. Empowerment also fosters a sense of belonging, further enhancing trust within the team.

Avoiding the Pitfalls

Trust is fragile. One mistake can ruin it. Therefore, it’s essential to avoid common pitfalls like blaming individuals for mistakes. Constructive problem-solving should be encouraged instead. Also, cliques within a team can erode trust and should be addressed openly.

Key Takeaways

  • Trust serves as the foundational pillar for any successful team, enabling open communication and a sense of safety among team members.
  • Leadership plays an indispensable role in fostering trust, as leaders set the tone for open communication and a culture of continuous improvement.
  • Effective communication is vital for building trust, as it not only involves speaking but also active listening, which shows that everyone’s opinions are valued.
  • Empowering team members can significantly enhance trust within the team, as it leads to greater ownership of roles and a sense of belonging.
  • It’s crucial to avoid common pitfalls like blaming and forming cliques, as these can erode trust and should be addressed openly to maintain a cohesive team environment.


In summary, the journey to build a trusting team is not a sprint but a marathon. It requires consistent effort, open communication, and a leadership style that values each team member’s contribution. As we’ve explored in this blog, trust is not just a feel-good factor; it’s a business imperative. A trusting team is more than just a group of people working together; it’s a cohesive unit that can tackle challenges head-on, adapt to change, and drive your business towards unparalleled success. So, as you move forward, remember that building a trusting team is not an option but a necessity. Start implementing these actionable strategies today and witness the transformative power of trust in achieving your business goals.

Ready to dive deeper into these topics? Don’t miss out on our full podcast episode with Sam Ackland. Click the button below to start listening!

Video Discussion Points: 

[00:05:23] The need for business evolution.
[00:08:29] Business owners juggle hats constantly, switching roles.
[00:13:35] Equipping team members for success in business.
[00:14:13] Planning with org chart helps prioritise growth.
[00:17:59] Leverage scorecard system to measure responsibilities.
[00:23:53] Simplify onboarding with a checklist; boost retention with gamification and cash rewards.
[00:27:24] Remote work: trust your team and goals.
[00:29:04] Involving team members increases their buy-in.
[00:32:08] Team leaders shadow to gain responsibility & experience.
[00:34:31] Promoting within ensures experience and understanding.
[00:38:44] Apprenticeship memories, learning outdated business practices.
[00:42:49] Levels in strategic planning, tiers in conversations.
[00:44:41] Performance reviews are important but need process.
[00:48:11] Young team members learn about CPI increase


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