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When it comes to creating an amazing employee experience, do not undermine the power of purpose. There’s a lot of talk about this and yet there are still so many who neglect or put aside creating one for their companies that they’re missing out on a lot. Your purpose is vital as it provides direction and clarity not just for you but even for your employees.
In today’s podcast episode, Erica and Stephen of Power Selling Pros join me once again for Part 2 of the series ‘Creating an Amazing Employee Experience’. We talk about how most companies lack a mission statement and what it does. We also discuss why it’s not wise to copy and paste purpose statements of other companies. We also tackle practical ways for companies to start crafting purpose statements that align with who they are.
Understand what purpose is and begin crafting one for your company. Tune in to this episode today.
What’s Discussed in This Episode:
0:00 Offer & Introduction
3:35 Recap of the first episode
4:40 A lack of a mission statement and purpose in companies
5:05 Purpose gives direction
6:38 Questions Stephen asks to reflect on purpose
8:41 How most vision, mission statements are cliché
9:08 Digging deeper into your purpose statement
10:48 Start with a small daily purpose
12:58 Thoughts drive behavior
14:54 Looking into the kind of meetings you have with employees
17:20 Where to begin when creating your purpose statement
19:16 Revising your mission statements when necessary
19:56 Takeaways for this episode
About the Guest:
Stephen Dale is an established business coach and mentor in the industry. He worked as a home service operations manager for 18 years—amassing various notes, information, and processes on managing a business effectively. In the past three years, he has been Power Selling Pros’ director of training, helping hundreds of companies figure out ways to run their business procedures faster and more efficiently.
Erica Leonor is a professional customer service coach and sales trainer. Her extensive knowledge of leadership mechanics, customer approach, and cultural awareness has helped her identify the needs of different organizations. She is regarded as a Master Jedi Trainer at Power Selling Pros, providing practical solutions to business problems. As a motivational speaker, Erica aims to make the journey towards success for business owners an easier route.
Resources:
- Come and visit my website at (https://www.thesiteshed.com/)
- Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/)
- Tradie Web Guys (https://www.tradiewebguys.com.au/apply)
- Power Selling Pros Website (https://www.powersellingpros.com)
- Reach Stephen Dale through his email at [email protected]
- Reach Erica Leonor through her email at [email protected]
- Listen to Part 1 of this series
- TSS 279: Why Your Employee Experience Probably Sucks (https://www.thesiteshed.com/blog/employee-experience-1/)
Books mentioned in this episode:
- Find Your Why by Simon Sinek (https://amzn.to/39FZe51)
Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.
Thank you for tuning in!
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