The Business Owner is the Worst Person to Document Processes

Share on facebook
Share on linkedin
Share on twitter
TSS266 site

Subscribe: iTunes | Stitcher | SoundcloudRSS

Running a business and finally becoming our own boss is something that we all want as tradies. But as soon as we start our own business, we realise we know nothing about managing it at all. What’s even worse is that we end up counterintuitively doing all the leg work and not being able to get the free time that we want in the first place!

While the entire business process itself may be the brainchild of the business owners, they are certainly not the best people to document and execute them. Today, we’ll find out why as Dave Jenyns, author of SYSTEMology, joins us once more in Part 2 of our ‘SYSTEMology – Create Time, Reduce Errors, and Scale Your Profits’ series. In this episode, we’ll learn more about the critical client flow and how you can adapt that to improve your business process.

Learn how you can remove yourself from your business by tuning in to this episode!

What’s Discussed in This Episode:

  1. Why business owners are not the best people to document processes [02:49]
    • The beauty of getting the wheels turning without doing much of the work [06:15]
  2. The cost of blindly starting a business [08:12]
  3. What having good systems mean to your business [09:58]
    • All business problems stem from having bad systems in place [10:47]
    • How do you create a critical client flow? [12:00]
    • Don’t over-complicate your critical client flow [14:25]
  4. Creating different critical client flows for different product lines [15:28]
  5. SYSTEMology: The building block of small businesses [17:01]
  6. 3 P’s: The killer combination [17:37]

About the Guest:

In 2016, David successfully systemised himself out of his business, one of Australia’s   most trusted digital agencies, Through this process he became a systems devotee–founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business.

With two books to his name and the SYSTEMology movement, David offers mission-centered systemising to scale up businesses and take away much of the pressure that comes with being an entrepreneur.



Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

Thank you for tuning in! 

If you enjoyed this podcast and this series, please take 5 to leave us a review:

If you enjoyed this podcast, please share it with someone.
Also, if you can take 2 minutes to leave us a review, we’ll love you forever.

Google | Facebook | iTunes

leave a reply

Subscribe for Updates


The Site Shed is about helping tradespeople get access to information that can help them run a successful business.
Join our amazing Facebook community of 6,000 global trade-business owners

Recent Posts


Tune in to The Site Shed podcast from wherever you are…
Share This

We use cookies and similar technologies to recognize your repeat visits and preferences, as well as to measure the effectiveness of campaigns and analyze traffic. By clicking “I Accept” on this banner or using our site, you consent to the use of cookies unless you have disabled them