245 – How to Make Sure You Get Paid

Subscribe: iTunes | Stitcher | SoundcloudRSS

When we’re asked why we’re in business we all have a common answer and that is to earn an income. As much as we love and are passionate about what we do, the very goal of every business, even with tradies, is having income. But most business owners, especially those who do not receive upfront payments for services, are faced with the problem of not getting paid on time or not getting paid at all for jobs that have already been accomplished. This was a problem prior to the pandemic and has become a pressing issue now because of the current climate we are experiencing. 

In this podcast episode, we will talk with Helen Kay, The Contracts Lawyer. She is going to enlighten us by providing helpful tips to address this dilemma. We will cover topics such as different payment structures, the importance of contracts and invoices, payment terms, different clauses to put in your terms and conditions, setting up of systems and processes to ensure that you get paid, and a lot more. 

There’s a wealth of information that you wouldn’t want to miss so tune in to this episode!


What’s Discussed In This Episode:

  1. How Helen Kay had to reinvent the advise she gives due to this pandemic [9:08]
  2. Contracts and invoices [13:45]
  3. Setting up the terms and conditions [17:09]
  4. Why terms and conditions should be updated [18:58]
  5. How to communicate the updated terms and conditions to your clients [20:05]
  6. Terms and conditions for current contracts [20:48]
  7. Different payment structures [23:07]
  8. Charging stage payments [29:16]
  9. Adding the suspension clause in the terms and conditions [29:47]
  10. Getting personal guarantees from directors [31:40]
  11. Standard terms and conditions [34:14]
  12. The force majeure clause [37:46]
  13. The discipline of having a system set up for invoices [39:03]
  14. Letter of demand and statutory demand [40:45]
  15. Responding to demands [41:27]
  16. Changes to issuing statutory demands and time frames to debt payments [42:07]
  17. The no waiver clause [43:53]

About Our Guest

Helen Kay is a business lawyer, in fact she is The Contracts Lawyer. She is a highly accomplished commercial and property lawyer with extensive legal experience working within top tier firms in Australia as well as running her own legal practice and heading up various commercial practices over the years. 

Helen has assisted many businesses across different industry sectors with their commercial legal agreements, including commercial leases, buying and selling businesses and providing general contractual advice.

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

Thank you for tuning in! 

If you enjoyed this podcast and this series, please take 5 to leave us a review:

    Free Download From Helen

    Leave a Reply

    Your email address will not be published. Required fields are marked *


    Search past episodes of The Site Shed.

    The Site Shed | Listen Notes


    The Site Shed is one of the best online communities and podcasts for tradies out there. The free content provided to members is unbelievable - offering invaluable advice to run a successful business, and the community of tradies is truly awesome. Do yourself a favour and check it out.

    Peter Cox Business Man

    Great work Matt with all the podcasts and the site shed facebook community group. The amount of information that you can learn for free in this space is unbelieveable. It's great to see like minded contractors and trades trying to improve their businesses and also share ideas and help others. Highly recommend. Thanks!

    Ben Hern Business Owner

    I have been listening to the pod casts for a few months now, I can't get enough of all the awesome content that you guys provide. Especially when you guys deliver it from a trade perspective which helps out a lot. Keep up the good work and hopefully one day I can afford one of the trade training trips.

    Ché Henton Customer

    I own a construction company,and i love learning how to make my bussiness more competitive,profitable and how to better serve my clients. The site shed is a wonderful place to get invaluable knowledge no matter your trade .

    Michael Mullinax Construction Company Owner

    Subscribe To Our Audio Podcasts!

    Share This

    Advertise With Us

    If you think you’ve got a product or service offering that could benefit our audience, we’d love to hear from you! 
    Complete this form to let us know a little more about your business, and the type of promotion you’re interested in and we’ll get in touch.

    We use cookies and similar technologies to recognize your repeat visits and preferences, as well as to measure the effectiveness of campaigns and analyze traffic. By clicking “I Accept” on this banner or using our site, you consent to the use of cookies unless you have disabled them