The Site Shed Logo

How to Make Sure You Get Paid

tss245 site
Subscribe: iTunes | Stitcher | SoundcloudRSS

When we’re asked why we’re in business we all have a common answer and that is to earn an income. As much as we love and are passionate about what we do, the very goal of every business, even with tradies, is having income. But most business owners, especially those who do not receive upfront payments for services, are faced with the problem of not getting paid on time or not getting paid at all for jobs that have already been accomplished. This was a problem prior to the pandemic and has become a pressing issue now because of the current climate we are experiencing. 

In this podcast episode, we will talk with Helen Kay, The Contracts Lawyer. She is going to enlighten us by providing helpful tips to address this dilemma. We will cover topics such as different payment structures, the importance of contracts and invoices, payment terms, different clauses to put in your terms and conditions, setting up of systems and processes to ensure that you get paid, and a lot more. 

There’s a wealth of information that you wouldn’t want to miss so tune in to this episode!


What’s Discussed In This Episode:

  1. How Helen Kay had to reinvent the advise she gives due to this pandemic [9:08]
  2. Contracts and invoices [13:45]
  3. Setting up the terms and conditions [17:09]
  4. Why terms and conditions should be updated [18:58]
  5. How to communicate the updated terms and conditions to your clients [20:05]
  6. Terms and conditions for current contracts [20:48]
  7. Different payment structures [23:07]
  8. Charging stage payments [29:16]
  9. Adding the suspension clause in the terms and conditions [29:47]
  10. Getting personal guarantees from directors [31:40]
  11. Standard terms and conditions [34:14]
  12. The force majeure clause [37:46]
  13. The discipline of having a system set up for invoices [39:03]
  14. Letter of demand and statutory demand [40:45]
  15. Responding to demands [41:27]
  16. Changes to issuing statutory demands and time frames to debt payments [42:07]
  17. The no waiver clause [43:53]

About Our Guest

Helen Kay is a business lawyer, in fact she is The Contracts Lawyer. She is a highly accomplished commercial and property lawyer with extensive legal experience working within top tier firms in Australia as well as running her own legal practice and heading up various commercial practices over the years. 

Helen has assisted many businesses across different industry sectors with their commercial legal agreements, including commercial leases, buying and selling businesses and providing general contractual advice.

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

Thank you for tuning in! 

If you enjoyed this podcast and this series, please take 5 to leave us a review:

    Free Download From Helen

    If you enjoyed this podcast, please share it with someone.
    Also, if you can take 2 minutes to leave us a review, we’ll love you forever.

    Google | Facebook | iTunes

    leave a reply

    Subscribe for Updates


    The Site Shed is about helping tradespeople get access to information that can help them run a successful business.
    Join our amazing Facebook community of 6,000 global trade-business owners

    Recent Posts


    Tune in to The Site Shed podcast from wherever you are.

    Share This

    Advertise With Us

    If you think you’ve got a product or service offering that could benefit our audience, we’d love to hear from you! 
    Complete this form to let us know a little more about your business, and the type of promotion you’re interested in and we’ll get in touch.

    We use cookies and similar technologies to recognize your repeat visits and preferences, as well as to measure the effectiveness of campaigns and analyze traffic. By clicking “I Accept” on this banner or using our site, you consent to the use of cookies unless you have disabled them