251 – Streamlining Company Processes

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Streamlining your company’s processes are vital to your business success and growth. We have discussed this time and again in our podcast episodes to stress the importance of it. 

In this third and final installment of the series ‘Creating the ultimate communication framework in your trade business’, we talk with Aaron Salow. He provides us with an understanding of how streamlining processes work, where does one start with implementation, workflow, the need to be proactive with customers, and a lot more. 

If you’re excited about transforming your business for the better, this is definitely the episode for you. 


What’s Discussed in This Episode: 

  1. How XOi develops the processes that companies can use and follow [3:20]
  2. Where does the work for streamlining company processes begin [7:00]
  3. Starting point for implementing better company processes [7:41]
  4. Aaron’s take on ‘over processing’ [11:18]
    • The problem with redundant roles in processes [11:34]
  5. Ultra transparency [15:18]
  6. Critical things to avoid when streamlining processes [17:13]
    • Existing technology and integrations [17:25]
    • Over investing in technology and solutions [21:29]
  7. Proactive communication with customers [23:26]
  8. Delivering better service by understanding your workflow [24:30]
  9. What are your company’s critical functions [35:32]

About Our Guest:

Aaron Salow is the founder of XOi Technologies which is based in the U.S. Coming from a manufacturing construction background, he saw there was a skilled trades gap with millions of unfilled skilled trade positions in the U.S. 

He and his co-founders started their business in a bid to address this problem and help the industry to grow. Their business aims to empower customers to effectively put their best technician on the site. 

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

Thank you for tuning in! 

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    The Site Shed | Listen Notes


    The Site Shed is one of the best online communities and podcasts for tradies out there. The free content provided to members is unbelievable - offering invaluable advice to run a successful business, and the community of tradies is truly awesome. Do yourself a favour and check it out.

    Peter Cox Business Man

    Great work Matt with all the podcasts and the site shed facebook community group. The amount of information that you can learn for free in this space is unbelieveable. It's great to see like minded contractors and trades trying to improve their businesses and also share ideas and help others. Highly recommend. Thanks!

    Ben Hern Business Owner

    I have been listening to the pod casts for a few months now, I can't get enough of all the awesome content that you guys provide. Especially when you guys deliver it from a trade perspective which helps out a lot. Keep up the good work and hopefully one day I can afford one of the trade training trips.

    Ché Henton Customer

    I own a construction company,and i love learning how to make my bussiness more competitive,profitable and how to better serve my clients. The site shed is a wonderful place to get invaluable knowledge no matter your trade .

    Michael Mullinax Construction Company Owner

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